I ordered 7-10 packs of Amerock hinges. I was contacted and told these were currently out of stock as 10 packs for 5 weeks, but individual hinges were available. i asked if they would honor the same price paid for the 10 packs, and that was approved. The order was sent, but instead of receiving 70 hinges, I received 70 pair, as they were packaged as such. I am an honest person, so I informed Knobs4Less of the double shipment. A few days later, a shipping label was sent to me, and I returned the excess hinges. A little extra work on my part, but I got a good price on the hinges, and would have felt bad if I had kept the extras. Overall, I am happy with the experience, and will use them again.